Aerial Inspections & Reports for Insurance claims management
Accurate maps, surveys & reports to assist loss adjusters & insurance managers handle claims based in the North West & North Wales
Based in Southport, Merseyside
Call now: 0800 999 1295
drone support for faster & safer assessment of claims
Independent evidence, captured fast
When a claim turns on the condition of a roof, an elevation or a damaged structure, you need clear visual evidence — quickly, and from a source with no interest in the outcome. But a fire-, flood- or storm-damaged building is often exactly where it's least safe to send a person.
Image Surveys deploys fast to capture that evidence from the air. We're a CAA-licensed, fully insured drone survey business based in Southport, working across the North of England and North Wales, with a genuine 24/7 emergency callout number so we can respond while the evidence still matters.
Our founder, Mark Carr, spent fifteen years as a practising solicitor in court advocacy and qualified as an independent forensic photographer with the CRFP before moving into commercial drone work — so we understand precisely what it means to produce evidence grade work that has to withstand scrutiny. Every image and output is dated, geolocated and backed by retained flight and method records that can be audited.
✅ CAA-Licensed Pilots ✅ Fully Insured ✅Google 5-Star Rated ✅ 24/7 Emergency Callout ✅ All Work Guaranteed
Call 0800 999 1295 to request an emergency callout
Faster recovery & mitigation of losses
When a disaster arises it can be stressful and expensive. Accurate information gathered quickly can speed up a return to normal and accelerate settlement of any claim. We can help the process of recovery in many ways including:
Structural failure & collapse — Rapid, safe assessment of compromised buildings where ground access is dangerous, giving adjusters a clear picture before anyone goes near.
Storm & wind damage — Roof, ridge, flashing and chimney damage captured safely from the air, with dated imagery to support cause, extent and reserve decisions.
Fire damage — Independent visual assessment of roofs and structures that are unsafe to access on foot, without disturbing the site or delaying the claim.
Flood & water damage — Aerial mapping of affected areas and watercourses to document extent and support both the claim and any recovery works. See environmental surveys.
Subsidence & ongoing monitoring — Repeatable, georeferenced capture so a site can be compared accurately over time.
Why insurers & loss adjusters choose Image Surveys
We understand the importance of speed and accuracy and deliver our service professionally. We offer you:
- Genuine 24/7 callout arrangements. A real emergency number, not an answerphone — we mobilise fast for fire, flood, storm and collapse as soon as possible.
- Independent and impartial. Objective capture with no stake in the claim outcome.
- Evidence that withstands scrutiny. A legal and advocacy background means our work is produced, dated and documented to an evidential standard.
- Safe on compromised sites. No one goes onto a dangerous structure to get the picture you need to make a risk assessment.
- Fully compliant and insured. CAA-licensed pilots, £5m public liability (optional £10m can be arranged) and £2m professional indemnity.
- We work alongside your experts. Our data feeds straight into the workflows of loss adjusters, surveyors and valuers who interpret and validate it to reach decisions quickly.